Concierge On-demand (12h booking notice)

Lavisa Concierge — VIP Arrival Service

Meet at the jetway · fast-track immigration · baggage handled · lounge access · private transfer included

Jetway meet Fast-track immigration Baggage handled Lounge access Private transfer included
From AED 850 per arrival, up to 6 pax Get Started
At a glance

White-glove DXB / DWC / AUH arrival from AED 850. Meet at the jetway, fast-track immigration via VIP channel (15-22 min total), baggage delivered to lounge, private transfer included. Per arrival, up to 6 pax.

Turnaround: On-demand (12h booking notice) Category: Concierge
Why Choose Us

Service highlights

Meet at the jetway

Your officer meets you literally at the airbridge, before you even enter the terminal. They take your hand luggage and walk you through.

Fast-track immigration

Dedicated VIP channel at DXB / DWC / AUH. Typically 3-5 minutes through immigration vs. 20-40 in standard queues during peak hours.

Baggage handled

You don't see a baggage carousel. Officers retrieve your bags and deliver them to a private collection point or directly to your transfer vehicle.

Private transfer included

A Mercedes E-class (or 7-seat van for groups of 5+) is waiting at a dedicated VIP exit. Free water, towels, and Wi-Fi onboard.

The White-Glove Airport Experience

Lavisa’s VIP Arrival service is what happens when you skip every queue, every formality, and every “please wait here” sign between the jetway and the back seat of your car. It’s designed for first-time UAE visitors who need their arrival to be impressive, VIPs whose schedule won’t accommodate normal immigration timing, and families with elderly travelers or young children for whom the standard DXB walk is too much.

Available at DXB (Dubai International), DWC (Al Maktoum), and AUH (Abu Dhabi International). Pricing is per arrival, regardless of group size up to 6 passengers — so it scales economically for families.

What Happens (Sequence)

Your Lavisa guest officer meets you at the JETWAY — yes, the actual airbridge connecting the plane to the terminal. They hold a discreet sign with your name (no big neon “VIP” markers; Lavisa is meant to feel premium without being ostentatious). You don’t carry your hand luggage; the officer takes everything. Quick walk through priority immigration via the dedicated VIP channel (typically 3-5 minutes vs. 20-40 in standard queues). Your bags appear at a private collection point — they’re already being delivered by the time you reach immigration. Through customs without queues, into the premium lounge for a refreshment if you want, then escorted to your pre-arranged transfer (we can include this, or you can already have one waiting).

Total Time

Jetway to airport exit: typically 15-22 minutes total for a flight that would otherwise take 60-90 minutes during peak hours. We’ve timed thousands of these.

Who Uses This

Senior executives arriving for board meetings (no jetlagged stumble through immigration). Family officers receiving high-profile guests. Multi-generational family arrivals (mom + dad + 4 kids = enough chaos without adding the standard immigration queue). First-time UAE visitors whose host wants to make an impression. People arriving on red-eye flights who want to maximize sleep time in their hotel.

Languages

Lavisa guest officers are fluent in English and Arabic minimum; Hindi, Urdu, Russian, Mandarin, French, and German are available on request (48-hour notice). All officers carry UAE airport authorization and have completed Lavisa’s hospitality training (90-hour internal program covering protocol, cultural sensitivity, and security awareness).

Choose Your Tier

Service packages

Standard Meet & Greet

Standard Meet & Greet

1-4 pax · 1 vehicle from AED 850

Jetway meet · Fast-track immigration · Baggage handled · Mercedes E-class transfer · Bottled water

Select tier →
Family / Group

Family / Group

5-6 pax · 7-seat van from AED 1,250

All Standard features · 7-seat van · 2 guest officers · Child seats included · Refreshments onboard

Select tier →
Executive VIP

Executive VIP

1-2 pax · S-Class from AED 1,899

All Standard features · S-Class transfer · Premium lounge access · Dedicated officer · Champagne arrival

Select tier →
All In

What's included

✈️ Meet at the actual jetway (not the gate)
🪪 UAE airport authorization for officers
⚡ Fast-track VIP immigration channel
🧳 Full baggage handling end-to-end
☕ Premium lounge refreshments
🚗 Private transfer to any UAE address
🍼 Child seats free (specify ages at booking)
🌐 English + Arabic minimum (more on request)
💧 Bottled water + cooled towels in car
📞 24/7 booking + change support
🎀 Personalized welcome (name signs discreet)
🥂 Champagne welcome (Executive tier only)
What Clients Say

Client impressions

Brought my parents (in their 70s) to Dubai for a 2-week stay. They're first-time UAE visitors. From jetway to back of the Mercedes was under 20 minutes. My mother said it was the smoothest international arrival of her life. Worth every dirham.

Khalid R. Dubai · Family meet & greet

Booked the Executive VIP for a board chairman flying in for a 1-day meeting. He landed at 06:00 and was in our office at 07:15 — including a shower and breakfast in the lounge. He commented on it twice during the meeting. Made our firm look very professional.

Hassan A. Dubai · Corporate · Executive tier
FAQs

Common questions

Which airports is this available at?

DXB (Dubai International — all terminals), DWC (Al Maktoum), and AUH (Abu Dhabi International — all terminals). Sharjah (SHJ) and Ras Al Khaimah (RKT) are available on 72-hour notice at a 30% premium. Other regional airports (Salalah, Muscat) on request only.

How early do I need to book?

12 hours standard notice for confirmed booking. 4-6 hours is possible for last-minute (subject to officer availability) at a 25% express premium. Within 4 hours we cannot guarantee — but we will try.

What if my flight is delayed?

No additional charge — we track flights in real-time. If your flight is delayed by 2+ hours, our officer waits and we don't bill extra. If you cancel due to flight cancellation, we refund 100%. If your flight is rescheduled to a different day, we reschedule the service free.

Is this allowed on diplomatic / official passports?

Yes — we work alongside the diplomatic protocol channels at DXB / AUH for diplomatic passport holders. Some additional documentation required. Common for embassy guests, government officials, and corporate executives traveling on official business.

Can I add the return service too?

Yes — VIP Departure is also available (helps with check-in queues, security, lounge time before flight). Often booked as a round-trip pair at AED 1,499 combined (saves AED 200 vs. separate bookings).

Ready to book Lavisa Concierge — VIP Arrival Service?

Our team handles every detail end-to-end. Same-day responses, clear pricing, and full support throughout — that's the Lavisa standard.

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